Some answers to help you make informed decisions to address your business needs

Time and Attendance Software FAQs


Is it easy to build custom reports?

With simple “drag and drop” commands, Attendance Enterprise or Attendance On Demand Custom Report Writers make it fast and easy to create and automate reports to help track and analyze payroll and labor information instantly.
Instead of being limited by a set of standardized report templates, with a few simple clicks you can build the exact, up-to-the-minute report you need to effectively manage your workforce.

As an example, some users customize reports by departments and date ranges, locations, or calculate labor subtotal reports to make it meaningful for their organization.
Other employers tailor the data to reflect employees by date hired, by union classification or other grouping. The possibilities are endless.


Can the system handle our complicated attendance policies?

Attendance Solutions from C.T.E. Systems support a limitless number of absence management policies through flexible customization.

It is a simple matter to measure employee attendance activity against your specific corporate attendance policies to automate enforcement. Once your company’s policies are configured into the system, your unique requirements are enforced fairly, impartially and consistently.

Can the system handle our complicated employee scheduling?

There is virtually no limit to the scheduling functions within our Attendance Solutions. It is easy to use, letting supervisors; department heads and others create, view, or change a specific employee’s schedule weeks or months in advance. You can even create or change schedules right on the employee’s time card.
Businesses with more regular employee scheduling requirements can use automatic weekly or biweekly schedules that repeat without intervention.

Can I comply with FMLA?

The Family Medical Leave Act(FMLA) is increasing complexity as mandates and regulatons become more detailed. The burden of adminstration paid off time while employes are using vaccation and sick ldays can be overwhelming for employer.To minimize risk of non-compilance,it is critical for companies to accuratley track employee leave and manage whetehr time is paid versus unpaid.
Attendence enterprise helps n that labor dta integraed with time and attendence and payroll systems with leave rules automatically applid throughtout the organization.The beneits Accurals module consistently tracks FMLA time, letting HR ad management rely on real-tme. accurate reports tracking employee FMLA eligibitly.

How do salaried and exempt employees use the system?

Time and attendance tracking is not just for hourly workers. Salaried employees’ time must also be tracked. Why? Tracking salaried employees’ time helps you to:

  • Comply with FLSA overtime regulations for nonexempt workers
  • Ensure salaried employees don’t cheat the company (by working fewer than 40 hours/week)
  • Ensure salaried employees don’t cheat themselves (by working too many hours)
  • Monitor staffing levels
  • Track FMLA leave eligibility and usage
  • Monitor time off requests without administrative hassles
  • Provide data for performance evaluations
  • Can I comply with FMLA?

The Family Medical Leave Act (FMLA) is increasing in complexity as mandates and regulations become more detailed.
The burden of administering paid time off while employees are using vacation and sick days can be overwhelming for employers. To minimize risk of non-compliance, it is critical for companies to accurately track employee leave and manage whether time is paid versus unpaid.

Attendance Enterprise helps in that labor data is integrated with time and attendance and payroll systems with leave rules automatically applied throughout the organization. The Benefits Accruals module consistently tracks FMLA time, letting HR and management rely on real-time, accurate reports tracking employee FMLA eligibility.

What is Leave Management?

Leave Management encompasses the processes employees use to request time away from work and supervisors use to grant or deny leave based on organization policies. Complex, manually administered Leave Management programs are costly and often result in errors.

Automated Leave Management
Time and attendance software solutions from C.T.E. Systems empower employees via the browser-based Employee Self Service to request leave and access benefit (paid time off) balances. With the browser-based Manager Self Service, supervisors can review requests in a timely manner. The system automatically evaluates each request against balances of the requested benefit and other outstanding leave requests. It also presents impact on scheduled labor, helping supervisors to make better leave management decisions.

Employers can fairly and accurately enforce leave policies, and customize routing and approvals based on a company’s unique business processes. Most importantly, employers easily access consolidated time off information for analysis, reporting, and financial planning.

What is a “dashboard”?

A dashboard is a display of key labor metrics in a way that is easy to quickly understand.
Attendance dashboards integrate and show real-time information in an intuitive display for a fast look at performance, budgets, schedules, labor costs, overtime or other data that is important to you.
For instance, when time-off requests are made, supervisors are notified through a dashboard display to review those requests in a timely manner.
Payroll managers might find it useful to monitor overtime rates on a dashboard, instantly flagging them to budget overages.

What is Employee Self Service and how does it help me?

Employee Self Service provides an online timesheet that empowers employees while reducing workload for HR.

  • Employees gain convenient access to attendance information
  • Employees punch or enter hours worked; transfer to different departments or locations
  • Employees see their schedule, benefit, and archived time card information and request time off
  • Employees can communicate with their supervisors by sending, receiving, and replying to messages
  • Employees enter expenses such as tips, mileage, meals or other expenses
  • Salaried employees can enter hours by the project

The system offers tremendous flexibility, giving employees a choice of time entry sheets so they can capture and report time in a familiar way.

Employee Self Service kiosks are typically located in common areas, such as lunch rooms. Security is provided by individual PINs that allow employees access to their own information.

ESS time card:

Employees can punch, check schedules, review timecards, request time off and leave a message for their supervisor.

What is time and attendance software?

Time and attendance software, sometimes called time tracking software, is software that automatically tracks employee working time (start time, end time, breaks), and applies an organization’s wage and pay rate rules for automatic calculation of gross payroll totals.

Time and attendance software typically includes employee scheduling and labor reporting. Simply put, time and attendance software and services take the work out of complex employee scheduling, labor and wage calculation.

The process starts at the beginning of an employee’s shift, when a worker swipes a card, badge, or a finger or hand print at the time clock. Time and attendance software solutions from C.T.E. Systems automate, analyze and manage that employee time and wage data, while meeting the scalability, reliability and security requirements of the largest organizations.

Can I integrate time and attendance with payroll?

Payroll interfaces from Attendance Enterprise and Attendance On Demand easily integrate with a range of payroll services, as well as with HR systems, and are designed to provide outstanding flexibility and connectivity.
Employee information, hours worked, overtime, tardies and much more can be exchanged to support virtually any payroll provider.

Automatically provides the right information to payroll and HR, and maintains synchronization of information between systems.


Data Collection FAQ’s


What is biometrics?

Biometrics, or biometry, uses the features on the human body to identify individuals. Your finger, hand, voice, facial features, irises, and even the veins on the backs of your hands can be used to identify you uniquely. Because your finger or hand is now your bio-key, you no longer need a badge, identification card, password, or PIN, although these can be added for additional security.

Biometrics does not have to infringe upon individual liberties. In fact, the hand and finger readers offered by C.T.E. Systems do not take a picture of your employees’ hands or fingers, and could never reproduce an image of an employee’s hand or a fingerprint.

Biometric readers compare a stored geometric template of the hand or finger to the scan taken when an employee punches In. In other words, the machine stores the measurements of each employee’s finger or hand, but does not replicate a fingerprint or handprint.

Employees are encouraged to arrive on time with the use of a biometric clock, since their friends cannot punch them in (known as buddy punching). Additionally, unauthorized individuals are kept out of restricted areas if the biometric reader is linked to security access.

  • What connection types are available?
  • HTTP
  • Ethernet 10 Base-T (TCP/IP)
  • Serial (RS232/RS485
  • What time clock should I choose?

When choosing a time clock, ask yourself these questions:

What time clocks are currently installed?
Attendance Enterprise can work with most time clocks on the market. However, if your time clocks are older or uncommon, this process may require some time or expense.

Do your employees travel often or work remotely?

Telephone-based punching allows employees to check in whenever and wherever is convenient. In addition, browser-based Employee Self Services provides access from any location with internet access.

Do you have problems with employees punching in for their coworkers?

Time clocks that require employees to punch in using a hand or finger eliminate “buddy punching” by guaranteeing that employees are physically present for their shifts.

What is your technological infrastructure?

Time clock terminals from C.T.E. Systems can use a variety of connections, including RS232 and RS485 serial connections, Ethernet connections, as well as web (http) connections.

Would you like to use the time clocks for security access?

Some time clocks can be wired to open security doors. Time recorders supporting proximity readers can often be used with existing security access systems. In addition, they can trigger access as employees approach doorways or from vehicles entering through security gates.

How many employees need to punch In and out?

The amount of storage space on a time recorder is important in mid-sized and larger organizations, and it will affect the type of time clocks you choose and the optimal number for you to rent or purchase.

What is the budget?

C.T.E. Systems Inc. offers a wide range of time clocks—from the very low-priced, yet reliable, biometric IDpunch 9 » to the full-featured I.T. 3100, IntelliTouch 70, as well as HandPunches.

What time clocks are currently installed?

Attendance enterprise can work with most time clocks on the market.However if your time clock are older or uncommon this process may require time or expense.

What connection types are available?
  • HTTP
  • Ethernet 10 Base-T(TCP/IP)
  • Serial(RS232/RS485)

Contact C.T.E. Systems for more information about our wide variety of data collection solutions.

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